Please send us your suggestions

Please send us your ideas on new services or on how to improve current ones.

Bankia provides you with all the resources to send us your suggestions about services you would like to have or how to improve those services already offered. Choose the most convenient means by which to transmit your ideas:

• By phone: 902 11 40 15
• By Internet: through the form of suggestions.
• In writing: by filling out the claims and complaints form you can pick up at any of our branch offices or if you prefer, you can write to the Department of Quality.

  BANKIA
  Quality department
  Section of mails 1,350 FD
  28080 Madrid