Our customer services
Clause refund process land
All the information that needs on our products and services, operations of the web portals or general doubts.
Suggestions for improvement
Please send us your ideas on new services or on how to improve current ones.
All the documentation and forms necessary to solving its doubts.
Solve your doubts with a selection of the most usual questions that they formulate our clients.
If it wants to know some financial end, in our glossary we define the more significant ones.
Accessibility of the Information
In Bankia endeavored so that our web portals can be used by any client.
Accessibility of the Help Line
Bankia has a special helpline for people with hearing and/or speech impairments.