What can do to protect administrative steps that I do in Bankia Online?

We give you the codes so that you can carry out your transactions with complete peace of mind.

  • Bankia Online you allow carrying out your banking administrative steps immediately and with total security 24 hours a day.
  • When you access Bankia Online, always you we will ask you for your ID number, NIE (Foreigner ID No.) or passport together with a code of access that only you know. Never give these details to a stranger.
  • In operations with fund movements, such as transfers, mobile phone top-ups, stock market transactions, etc., we will ask you for, at least to finish the operation.
  • Remember to log off from the session before you close the website in the browser. If you don't, after a few minutes of inactivity, it will shut down automatically.
  • You never access Bankia Online from an inserted link in an email nor from a website in which you do not have complete trust. Always type the address into the web browser.