Services for Bankia customers

Services for Bankia customers

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  • JUST FOR BEING YOU

    Without

    Fees

Services designed just for you

Open the door to a world of advantages

  • We've listened to you and we know what really matters in your relationship with your bank. That's why we've done away with fees for thousands of people.

  • Enjoy great benefits and forget about paying fees just by having your salary paid directly into your Bankia account. And get better terms and conditions when acquiring various products.

  • Because at Bankia we think about you and how to make your day-to-day life easier, we offer you specific solutions for your needs. Have your pension paid directly into your account and it enjoys big advantages and discounts.

  • Convenient, fast and simple. We'll make all the necessary arrangements to change your direct debit payments.

  • We know you like helping and for that reason we place at your disposal the account numbers of different solidarity organisations so that you can collaborate with their programmes.

  • We've listened to you and we know what really matters in your relationship with your bank. That's why we've done away with fees for thousands of people.

  • Finance your purchases, bills and taxes paid by direct debit at any time and according to your needs.

  • Need some cash? You can access funds immediately using the Dinero Ya Service. Transfer cash from your card to your account immediately, with no red tape or explanation required.

  • We place at your disposal the best way to top up your Public Transport Card: any Bankia ATM.

    Here you can top up:

    • The Public Transport Card (TTP), for deposits of transportation of 30 calendar days or 10-journey tickets for the Metro network and city and inter-city buses.
    • The Card MULTI, for the bonds of 10 trips of the network of urban Metre and buses and intercity.

  • With the Comercio Amigo programme, every time you use your Bankia cards to pay for your purchases, you benefit from discounts in the businesses associated with the programme.

  • Your transactions are quicker with your virtual portfolio. And forget about having to enter your card details every time you make an online purchase.

  • Creates your account PayPal and adds your cards Bankia via our service channels.

  • Enjoys already of Google Pay with your cards Bankia.

  • With Samsung Pay pay is easy, fast and insurance. Enjoy it with your cards Bankia.

  • With Apple Pay pay is easier. Enjoy it with your cards Bankia.

  • In Bankia move forward to expand the communication channels between the client and its manager. For this, now can have the new functionality of “Conversations with your Manager”.

  • For being a Bankia customer and for using the new channels (Bankia Online and the App), we offer you the Legálitas service Already with 50 free enquiries during a year.

    First registration available until 31/12/2017.

  • With your cards Bankia will be able to pay with the mobile phone without taking no card top. Via Bankia Wallet in mobile Android, or with Apple Pay in iPhone.

  • It's now easier to pay your share of a restaurant bill, concert tickets or a gift for a friend thanks to Bankia's Bizum Payment between friends service.

  • Enjoy the design of the Bankia App, where, as well as performing your usual transactions, you'll also be able to carry out other operations easily and quickly.

  • More accessible, more personal. Because all you need is a device connected to the internet to begin banking.

  • Discover the new Bankia Wallet.

  • The Service I-securities you allows espousing a differentiated fare for the fees derived from operations of purchase - national and international sale of shares.

  • Bankia Online makes your banking correspondence more accessible.

  • Detailed monthly information on all your products grouped by banking transactions.

  • Your transactions are quicker with your virtual portfolio. And forget about having to enter your card details every time you make an online purchase.

    Connect with your Expert

    Benefits

      • Service 100% free.
      • Contact your manager by phone or email, or chat to them via Bankia Online or the App.
      • Your manager is available from Monday to Thursday from 8:30 am to 6:00 pm and Friday from 8:30 am to 3:00 pm. But if you need it, we are available every day of the year at any time. If your manager is not available, you will be attended to by a specialist from their team.
      • With your Connect to your Expert manager you will be able to undertake any type of administrative steps without the need to go to a branch: from returning a receipt to contracting a loan for a property.