Bankia Fácil

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  • Bankia Fácil

We provide practical responses to your everyday needs

  • Astronaut withdrawing cash from an ATM

    Withdraw cash from an ATM even if you don't have your card with you

    We will send you an SMS with a REFERENCE to use at a Bankia ATM (min: €20/max: €300). Request the service via Bankia Online, the Bankia App, Wallet or at the Contact Center.

  • Ironmonger in his shop

    We'll refund you the fee charged by another ATM if ours isn't working

    Looks for other ATMs Bankia and if you do not have any close, can use any other in 24 hours and you pay the fee charged by reimbursements to debit. Fills in this form and you will reply in 48 hours or calls at 91 602 11 11.

  • Tailor in front of a business premises

    Don't miss an opportunity, make an instant transfer

    Instant payments of up to €15,000 using any channel. Your money arrives instantly.

  • vet looking at a mobile telephone

    Find out what financing you can access to cover an unforeseen event

    You have an expenditure and need pay it? Bankia Fácil lets you know what financing you can access immediately. Obtain one-click financing at branches and ATMs or via the App or Bankia online.

  • cook tasting a dish

    Cancel a product at no extra cost if you decide you don't want it

    If you cancel a product within two months after acquiring it you won't incur any extra costs. Only for Bankia products not subject to market fluctuations.

  • firefighter carrying a cat

    Contact your manager when you need to

    Make contact when you need to via a secure and private channel: CONVERSATIONS WITH YOUR MANAGER. You can also contact us via the helpline, the Bankia App and Bankia online.