Connect with your Expert

If you are digital and it is hard for you to find the time to drop by the branch… Enjoy what it means to always have the same person at the bank, your personal manager, to carry out any procedure or to contract any product without having to travel, both in the morning and afternoon. Absolutely free!


    • Service 100% free
    • Contacts with your manager on the phone, email, or talking via Bankia Online or the App.
    • Your adviser is available from Monday to Thursday from 8:30 am to 6:00 pm and Friday from 8:30 am to 3:00 pm. But if you need it, we are available every day of the year at any time. If your manager is not available, you will be attended to by a specialist from their team.
    • With your Connect to your Expert manager you will be able to undertake any type of administrative steps without the need to go to a branch: from returning a receipt to contracting a loan for a property.